WhatsApp message templates, by industry
First reply, follow-up, confirmation and reactivation. All written to sound human and short enough to get a reply. Copy, swap the fields and use them today.
Clinics and medical offices
Hi, {name}! This is {clinic}'s support. I got your message and can already help you here. Are you looking for a first appointment or a follow-up? Morning or afternoon?
Hi, {name}! Just confirming your appointment tomorrow, {day}, at {time}, with {professional}. Should I keep it? If you need to reschedule, just let me know and I'll adjust it now.
Hi, {name}! I see your last appointment was in {month}. This is usually a good time to check in again. Want me to find a slot in the next two weeks?
Real estate agents
Hi, {name}! I saw your interest in {property}. Before I send you the full photos: is it to live in or to invest? And do you already have financing approved or are you just starting to research?
Hi, {name}! What did you think of {property} we visited on {day}? If something didn't quite fit, tell me what it was and I'll line up two similar options that match what you're looking for.
Hi, {name}! Your offer is still under review with the owner. In the meantime, want me to keep two alternatives ready just in case it's declined?
Insurance brokers
Hi, {name}! To put together an accurate quote I need three things: vehicle make/model and year, overnight zip code, and whether you're the main driver. You can send it right here.
Hi, {name}! Your policy expires on {date}. I can already run the renewal quote and compare it with other insurers to see if we can improve the price or coverage. Should I go ahead?
Hi, {name}! Your quote is still valid until {date}. If the amount was higher than expected, I can adjust the deductible or coverage and show you another range. Want me to?
Loan brokers
Hi, {name}! I can help you run the simulation right here. To start: is it new credit, a transfer, or refinancing? And what amount do you need?
Hi, {name}! We just need {document} for your application to move to review. You can send a clear photo right here in the chat and I'll forward it today.
Hi, {name}! Good news: your application was approved under {condition}. Want me to walk you through the installments before you sign? It'll take two minutes.
Bakeries and restaurants
Hi, {name}! Yes, we can do it for {date}. To put together the quote, tell me: how many people, preferred flavor, and whether it's pickup or delivery to {neighborhood}.
Hi, {name}! Your order is confirmed for {date}, delivery between {time}. If the address changes, let me know by the day before so we can still adjust it.
Hi, {name}! It's been a while since your last order. This week we have {special}. Want me to save one for you?
Consultants and advisory firms
Hi, {name}! To understand if we can really help you: what's your main challenge today and how long has it been going on? That already gives me a direction for our first conversation.
Hi, {name}! About the proposal I sent on {day}: any questions about scope or timeline? If you'd prefer, I can set up 15 minutes to go through it point by point with you.
Hi, {name}! We talked in {month} about {topic} and left it to pick back up later. Does it make sense to look at it now, or would you rather I check back next quarter?
Want these templates replying on their own?
In Loopilot, each template becomes an automatic reply from the AI agent, with the customer's data already filled in and the conversation logged in the funnel.
Talk to a specialistFrequently asked questions
Can I use these templates as they are?
Yes. Swap the fields in braces for real data and adjust the tone to how your team already speaks. A message copied without adapting it sounds generic.
What's the ideal length for a WhatsApp message?
Short, with just one question. Two or three lines tend to get a much better response than long blocks with several questions at once.
Can these templates be automated?
Yes. In Loopilot they become AI agent replies, sent at the right moment with the customer's data already filled in, without anyone copying and pasting.
Does using ready-made templates increase the risk of being blocked?
The risk comes from mass-sending to people who never asked for contact, not from the text itself. Sending to people who've already talked to you and following the official API's rules is not a problem.